Delivery & Returns

UK delivery

• Standard delivery: £3.95, 2–3 working days.
• Free Standard delivery on orders of £50 or more (after discounts).
• Express delivery: £6.95, next working day.
• Click & Collect: free, from our Harrogate studio, usually ready within one working day.

Europe

• Tracked delivery: £10.95, 4–7 working days.
• Free tracked delivery on orders of £100 or more.

Rest of the world

• Tracked delivery: £18.95, 7–14 working days.

Orders outside the UK may have import duties or taxes charged by your country on delivery.

Dispatch

Orders placed by 1pm Monday to Friday are dispatched the same working day. Later orders go out the next working day. We email you tracking details when your parcel leaves.

Packaging

Every jar and bottle is wrapped in recycled paper padding inside a recycled box. If anything arrives damaged, send us a photo within 7 days and we will replace it free of charge.

Returns

Changed your mind? Return unused, unlit items in their original packaging within 30 days for a full refund. Contact us first and we will send you the return address.

Portfolio demo

This is a demonstration store. No goods are dispatched and no payment is taken.